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Frequently Asked Questions
Quick answers to common questions
Creating your wedding website is easy! After signing up, click 'Create Website' from your dashboard. Choose a template that matches your style, customize it with your details, and publish. The entire process takes about 15-20 minutes.
Yes! We support importing guest lists from CSV and Excel files. Go to Guest Management, click 'Import', and follow the step-by-step instructions. You can download our template to ensure your file is formatted correctly.
Custom domains are available on Premium and Complete plans. In your website settings, go to 'Custom Domain', enter your domain name, and follow the DNS configuration instructions. Verification typically takes 24-48 hours.
When you enable RSVPs on your website, guests can respond directly through your site. You'll receive real-time notifications and can track all responses in your dashboard. You can also set RSVP deadlines and send reminders to pending guests.
The free plan includes 1 wedding website, up to 50 guests, 3 template options, and basic RSVP tracking. It's perfect for getting started. Upgrade to Premium for unlimited guests, all templates, custom domains, and advanced features.
We're here to help! You can browse our Help Center, contact us via email at hello@wedflip.vn, or use the live chat feature (Premium users). We typically respond within 24 hours on business days.